Pure Discoveries
Booking & payment terms and conditions
Each supplier has a full set of terms and conditions however please note the following related to making bookings and cancellations:
Cancellation policy:
In the event that you have to cancel your booking the following cancellation fees will apply:
- 60+ days prior to tour commencement, a loss of deposit plus any applicable airline cancellation fees.
- 31-59 days prior to tour commencement receives a 50% refund.
- 30 days or less prior to tour commencement receives no refund.
- No Refunds on any unused portions of itinerary.
Travel insurance:
Pure Discoveries strongly recommend that you purchase a travel insurance policy to cover you during your Tour Package. Obtaining good travel insurance is an important part of planning your holiday. A comprehensive travel insurance policy may protect you from spending extra money in the event of an emergency, health problems or unforeseen changes to your Tour Package.
New Zealand Airport Transfers:
New Zealand airport transfers are included on all Pure Discoveries Tours. If however passengers have made their own pre/post tour arrangements outside of the itinerary then airport transfers are not included.
Luggage Allowance:
Luggage is restricted to one suitcase and one small item of hand luggage per person. Baggage handling of one suitcase per person, at each hotel, is included in the trip price. Due to limited storage capacity in the smaller vehicles used for these tours, each case should have dimensions not exceeding 30” x 20” x 12” (76 x 51 x 30cm) and 62 linear inches (157cm) and weight not exceeding 50lbs (23kg).
Health and fitness:
You should be in good health and able to walk moderate distances to fully appreciate all of the sightseeing opportunities in your Tour Package. By paying your deposit you confirm that you are of reasonable health, are fit to travel, and are not travelling contrary to medical advice.
Itineraries:
The itinerary for your Tour Package was correct at the time of printing, but it is subject to change without notice. Your itinerary could change due to road or weather conditions, changes imposed by other tour operators or a range of other factors outside our control. You agree that we have no liability to you for changes to your itinerary.