Intrepid

Each supplier has a full set of terms and conditions however please note the following related to making bookings and cancellations:

Cancellations and booking changes:

56 days or more prior to departure – loss of deposit

31 – 55 days prior to departure – 30% of the total booking cost

30 – 15 days prior to departure – 60% of the total booking cost

14 days or fewer prior to departure – 100% of the booking cost.

If you leave a trip for any reason after it has commenced (other than where Intrepid cancel it for operational reasons), we are not obliged to make any refunds for unused services. If you fail to join a trip, join it after departure, or leave it prior to its completion, no refund will be made for unused services.

Prices and surcharges

Intrepid prices are subject to variable and seasonal pricing, both of which are standard practice within the travel industry. This means their trip prices may vary at any time in accordance with demand, market conditions and availability. It is likely that different passengers on the same trip have been charged different prices. Your best option if you like the price you see is to book at that time.

Any reduced pricing or discounts that may become available after Intrepid have confirmed your booking will not apply. If you wish to cancel your booking to take advantage of a cheaper price, full cancellation conditions apply as set out above.

While unlikely Intrepid do reserve the right to impose surcharges up to 56 days before departure due to unfavourable changes including the likes of exchange rates, fuel surcharges, increases in airfares or other transportation costs outside their control, or increases to government taxes, levies, permits or charges.  In such instances Intrepid do absorb increases up to 2% of the trip price and you will be responsible for the balance. If any surcharge results in an increase of more than 10% of the trip price you may cancel the booking within 14 days of notification of the surcharge and obtain a full refund.

Minimum Age:

For the majority of our trips, the minimum age is 15 at the time of travel. All travellers under the age of 18 must be accompanied by a legal guardian, or in lieu of a legal guardian, by an escort over the age of 18, appointed by their legal guardian.

Health:

Intrepid trips can be physically demanding and passengers must ensure that they are suitably fit to allow full participation. Intrepid can, through us, provide details on mandatory health requirements; however, neither of us are medical experts. It is your responsibility to ensure that you obtain proper and detailed medical advice at least two months prior to travel for the latest health requirements and recommendations for your destination.

Deposit requirement:

You are required to pay a non-refundable deposit for your booking to be confirmed. If your booking is made within 56 days of the departure date then the full amount is payable at the time of booking.

Full payment:

Payment of the balance of the trip price is due 56 days before the departure date.

If you fail to make payment by the due date, we will remind you to make payment. In addition to the payment, you will also be responsible for any costs imposed on us by suppliers resulting from late payment. If we do not receive payment within 3 days after the reminder, you will be deemed to have cancelled your booking and any cancellation charges outlined below will apply.

Travel Insurance:

Travel insurance is mandatory for all our travellers and must be taken out within a reasonable time after booking. Your travel insurance must provide cover against personal accident, death, medical expenses and emergency repatriation with a recommended minimum coverage of US$200,000 for each of the categories of cover. We also strongly recommend it covers cancellation, curtailment, personal liability and loss of luggage and personal effects. You must provide your travel insurance policy number and the insurance company’s 24-hour emergency contact number on the first day of your trip; you will not be able to join the trip without these details. If you have travel insurance connected to your credit card or bank account please ensure you have details of the participating insurer, the insurance policy number and emergency contact number with you rather than the bank’s name and credit card details.