G Adventures

Each supplier has a full set of terms and conditions however please note the following related to making bookings and cancellations:

Deposits, cancellations and payment:

At the time of booking, a non-refundable deposit per person per tour is due. Your consultant will confirm this. If the booking is made 60 days or less prior to departure, full payment is due at the time of booking.

Certain products or services offered by G Adventures may require you to make full payment at the time of booking. We will advise you of any such requirements prior to confirmation of the applicable booking.

Lifetime Deposits: If you cancel your booking, and that cancellation is not a result of nonpayment or any other breach of G Adventures terms and conditions, the deposit amount will be held as a “Lifetime Deposit” with G Adventures, subject to these Terms. Lifetime Deposits have no expiry and may be applied towards payment of a deposit on any other Tour offered by G Adventures.

For the avoidance of doubt, only the deposit amount will form part of the Lifetime Deposit. The Lifetime Deposit has no cash value. Only one Lifetime Deposit may be applied per person per product booked. A Lifetime Deposit must be applied to a new Tour booking that is of equal or greater value to the cancelled Tour for which the Lifetime Deposit was originally received. A Lifetime Deposit may not be applied to the same or similar dates of travel.

Cancellation by you:

You may cancel your booking by notifying us. Cancellation fees, if any, will be determined with reference to the date on which notice of cancellation is received by the Tour Operator and are expressed as a percentage of the total price paid for the cancelled Tour, product or service (excluding any insurance products).

• 60 days or more before departure: Lifetime Deposit will be held in accordance with these Terms, the remainder of the payments made to the Tour Operator in respect of the cancelled product will be refunded.
• 30-59 days before departure: Lifetime Deposit will be held by the Tour Operator in accordance with these Terms and an amount equal to 50% of the remainder of the payments will be refunded.
• Less than 30 days before departure: Lifetime Deposit will be held by the Tour Operator in accordance with these Terms, and no further refund will be payable.

 

Cancellation by G Adventures:

A departure date for a Tour offered by G Adventures will become a guaranteed departure when at least one booking secured by a valid deposit has been made on that departure.

G Adventures guarantees that all scheduled Tour departures booked and secured with a valid deposit will depart as indicated on the applicable confirmation, subject to reasonable itinerary changes as described in these Terms or good faith health and safety concerns. This guarantee is not applicable in the case of Force Majeure. Contact us for up-to-date tour information.

If a Tour is cancelled by G Adventures before the date of departure for reasons other than Force Majeure or because of a suspension of operations by G Adventures and the cancellation is not caused by your fault or negligence, you will have the choice of accepting from G Adventures:

• a substitute Tour of equivalent or superior value; or
• a substitute Tour of lesser value if no Tour of equivalent or superior value is reasonably available and to recover the difference in price between the price of the Tour originally purchased and the substitute Tour; or
• a full refund of all monies paid for the cancelled Tour.

G Adventures is not responsible for any incidental expenses or consequential losses that you incur as a result of the cancelled booking including visas, vaccinations, non-refundable flights or rail, nonrefundable car parking or other fees, loss of earnings, or loss of enjoyment, G Adventures  reserves the right to issue a full refund in lieu of the choices above, in its sole discretion.

Where a significant element of a Tour as described cannot be provided after departure, G Adventures will make suitable alternative arrangements where possible. If it is not possible to provide a suitable alternative or if you reasonably reject any suitable alternatives, G Adventures may provide you with a refund for unused products or services as determined in its discretion.

Age Requirements:

You must be 18 to make a booking and travel unaccompanied on a G Adventures tour. For minors travelling with a guardian over 21 years old, the minimum age is 12.

Mandatory Insurance Requirements:
You must have travel insurance with a minimum medical, evacuation and repatriation coverage of US$200,000 covering all applicable dates of travel with G Adventures. This insurance must cover personal injury and emergency medical expenses. You are strongly recommended to extend your coverage to include cancellation, curtailment, and all other expenses that may arise as a result of loss, damage, injury, delay or inconvenience while traveling. You acknowledge that insurance coverage is not included in the cost of any Tour offered by G Adventures and you are required to obtain separate coverage at an additional cost. It is your responsibility to ensure that you have sufficient coverage and comply with the terms of the applicable insurance plans.