AAT Kings

Each supplier has a full set of terms and conditions however please note the following related to making bookings and cancellations:

Reservations and Payments:

Your trip will be confirmed after receipt of a non-refundable deposit as detailed below. Both the deposit and the cancellation terms vary depending on the tour you book as detailed below.

Final payment for your trip reservation will be due prior to departure no later than as detailed below.  If you fail to make payment by the due date, we will remind you to make payment. In addition to the payment, you will also be responsible for any costs imposed upon us by suppliers resulting from late payment. If we do not receive payment within 72 hours after the reminder you will be deemed to have cancelled the booking. The Provider reserves the right to cancel the reservation and impose cancellation charges if any payment is not received as detailed below.

Level 1 Tours:

These tours include all New Zealand tours listed except the tour highlighted below which is slightly different.

A $200 non-refundable deposit per person per tour within 5 days of booking.

Cancellation:

• 61+ days out from tour commencing = loss of deposit
• 60 – 30 days out from tour commencing = 50% of the tour cost
• 29 – 2 days out from tour commencing – 80% of the tour cost
• 1 day out from tour commencing – 100% of the tour cost

Level 2 Tour:

This is for the New Zealand Panorama (RPACA) tour.

A $350 non-refundable deposit per person per tour within 5 days of booking.

Cancellation:

• 91+ days out from tour commencing = loss of deposit
• 90 – 30 days out from tour commencing = 50% of the tour cost
• 29 – 2 days out from tour commencing – 80% of the tour cost
• 1 day out from tour commencing – 100% of the tour cost

Luggage Allowances:

Due to limited motorcoach capacity, a single bag is allowed with dimensions not exceeding 76 x 46 x 25cm and weight not exceeding 20kgs./44lbs. Carry-on/hand luggage is restricted to one piece per person, not exceeding 30 x 28 x 14cm to fit under your coach seat or in the small overhead compartment. Carry-ons with telescopic handles and wheels will not fit in the overhead compartments or under seats and therefore, cannot be accepted as carry-on luggage. Carry-on/hand luggage handling is the responsibility of each guest and must be taken on and off the coach by you each day of the guided holiday.

Health, reduced mobility, medical conditions/disabilities, and assistance when travelling:

AAT Kings and Inspiring Journeys welcomes guests with special needs or disabilities. Please note the following:

• Guests must advise AAT Kings and Inspiring Journeys, at time of booking, of any physical, medical or other special needs that require accommodating. AAT Kings and Inspiring Journeys will make reasonable modifications to its policies, practices and procedures when necessary, unless doing so will fundamentally alter the nature of the services provided.
• Guests must ensure they are medically and physically able to travel. We may request you to provide an assessment of your medical condition from a qualified medical practitioner. If the assessment indicates that you will require special assistance which we cannot reasonably provide or if you fail to provide a medical assessment with a reasonable time, then this will be considered a cancellation by you and cancellation fees and charges will apply.
• In purchasing your holiday, you attest that you are physically fit for it. If you have concerns please request additional
  details about your journey from your consultant.
• For full conditions please ask your consultant for a copy.

 

Travel Insurance:

Travel insurance is highly recommended for all guests covering all applicable dates of travel with the Provider. This insurance should cover: trip interruption, personal injury, medical expenses, evacuation and repatriation cover including during pandemic events. The choice of insurer is yours.